Last updated: January 2026

Luky 7 Privacy Policy – Your Data Is Completely Safe With Us

Your privacy is our top priority at Luky 7. This policy clearly explains what personal information we collect, how it's used, and how we keep it safe.

SSL Encryption
Your Data Is Never Sold
GDPR Compliant
Your data is protected

Luky 7 never sells your personal data to third parties or shares it without your permission.

How we respect your privacy

The six core pillars of Luky 7's Privacy Policy – keeping your data safe at all times.

Data Security

All your data is secured with AES-256 encryption. Full SSL/TLS protection is applied end-to-end, from our servers to your browser.

Consent-Based Collection

No data is collected or used without your full consent. You may withdraw your consent at any time.

Never sold to third parties

Luky 7 never sells your personal data to advertisers or third parties. Your information is used exclusively to improve our services.

Right to Data Portability

You have full rights to view, correct, or delete your own data. Simply contact our support team.

Minimal retention

Your data is only retained for as long as necessary. Once legal obligations are fulfilled, it is securely deleted.

Transparent Communication

You will be notified in advance of any changes to this policy. Nothing is kept from you.

Introduction

As Bangladesh's trusted online betting and casino platform, Luky 7 treats your privacy as a top priority. This privacy policy explains what information we collect when you use the Luky 7 website or app, how that information is used, and the steps we take to keep your data safe.

This Privacy Policy forms part of Luky 7's Terms and Conditions. Please read it carefully before using the platform. If you do not agree with any part of this policy, we ask that you refrain from using the platform.

Luky 7 complies with GDPR (General Data Protection Regulation) and international data protection standards. Data belonging to Bangladeshi users is protected in accordance with both local laws and international standards.

This Privacy Policy was last updated January 2026 in which this policy was last updated. You will be notified at your registered email address of any changes to the policy.

What Data We Collect

Luky 7 only collects information that is necessary to provide our services. We never ask for unnecessary or excessive data. Here's what we collect:

Data type What's Included Reason for collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account verification & communication
Financial Information Mobile banking number, transaction history Deposit/Withdrawal Processing
Device information IP address, browser information, device type Security & Fraud Prevention
Usage Data Gaming history, betting activity, login times Service Improvement & Responsible Gaming

Additionally, when you contact our support team, records of those conversations may also be retained for service improvement purposes.

How your information is used

Luky 7 uses the information it collects solely for specific and lawful purposes. The main reasons your data is used are:

  • Account management: To create, verify, and keep your account secure.
  • Transaction Processing: For processing deposits, withdrawals, and bonus payments.
  • Customer Support: To resolve your complaints and questions.
  • Security Assurance: To prevent fraud and money laundering.
  • Legal Obligation: To meet the requirements of regulatory authorities.
  • Service improvement: To improve your experience on the platform.
  • Responsible Gaming: To detect and flag unusual gaming behavior.
  • Promotional Communications: To send you offers and bonus updates only with your consent.

Luky 7 never shares your data with third parties for commercial advertising or marketing purposes. If you wish to stop receiving promotional emails or SMS, you can unsubscribe at any time.

Data Sharing Policy

Luky 7 handles your personal data under strict guidelines. Your information is not shared with any third party under normal circumstances. However, data may be shared in the following limited cases:

  • Payment providers: Solely to process transactions with Mobile Pay, Nagad, or Rocket.
  • Legal Authorities: When required to comply with a court order or government directive.
  • KYC providers: Through secure channels for identity verification services.
  • Anti-Fraud System: With fraud prevention technology services.
Strict contractual obligations

Any third parties we are required to share data with are bound by strict confidentiality agreements (NDAs) and may only use the data for the specified purpose.

Cookie Policy

Cookies are used on the Luky 7 website and app. Cookies are small data files stored on your device that help improve your experience.

Cookies used by Luky 7:

  • Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Performance Cookies: To monitor site loading speed and overall performance.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which pages are used most (anonymous data).

Cookies can be disabled through your browser settings. However, turning off essential cookies may affect the functionality of certain features on the site.

Data Retention Period

Luky 7 retains your data only for as long as needed. Different retention periods apply depending on the type of information:

  • Account Information: For the duration your account is active, and for 5 years after closure.
  • Transaction records: Up to 7 years as required by legal obligations.
  • KYC Documents: 5 years after account closure.
  • Gaming Logs: 2 years for dispute resolution.
  • Support conversations: 1 year after resolution.

Once the retention period expires, data is securely and permanently deleted. The deletion process follows international standards.

Your data rights

Luky 7 believes you should have full control over your own data. You have the following rights:

1
Right to Access Your Data

You have the right to know what data we hold about you. Submit a request to our support team and a copy will be sent to you within 30 days.

2
Right to rectification

You have the right to correct any inaccurate information held in your account.

3
Right to Erasure

You may request the deletion of your data under certain circumstances. However, some data may need to be retained due to legal obligations.

4
Right to Object to Processing

You can object to your data being used for marketing purposes, and your request will be honored.

5
Right to Data Portability

You have the right to receive your data in a portable format.

To exercise these rights, support@luky7.app Email us and we'll respond within 30 business days.

Children's Privacy Protection

Luky 7 is especially committed to protecting the privacy of children and minors. Our platform is intended for users aged 18 and above only.

We do not knowingly collect data from minors. If we become aware that information from anyone under the age of 18 has been collected, that data will be deleted immediately and the associated account will be closed.

Please ensure that family members are aware of keeping minors away from this platform. For more information, visit our Responsible Gaming View Page.

Security Measures

Luky 7 uses the most advanced technology to keep your data safe. Here's what our security architecture includes:

  • AES-256 Encryption: All sensitive data stored on our systems is protected with strong encryption.
  • SSL/TLS: All communication between your browser and our servers is encrypted.
  • Two-factor authentication (2FA): An extra layer of security for account logins.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Firewall & DDoS Protection: Advanced measures to protect against cyber attacks.
  • Restricted Access Controls: Only authorized personnel can access data on a need-to-know basis.

In the event of a security breach, we will notify affected members within 72 hours and take prompt remedial action.

Policy update process

Luky 7 may update this privacy policy when necessary. Changes may be driven by the introduction of new services, legal updates, or security improvements.

  • For minor updates, only the last-updated date at the top of the page will be changed.
  • For major or significant changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

To view a copy of a previous version of this policy, please contact support.

Contact Us

If you have any questions or concerns about this privacy policy, please don't hesitate to get in touch with us.

Email Support
support@luky7.app
Live Chat
24/7 Support Available

We typically respond within 24 hours. For urgent security matters, please reach out via live chat.

Related Pages

Your data is secure – join now!

Your privacy is fully protected at Luky 7. Register and enjoy betting with complete peace of mind.

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Your Data Is Never Sold
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